Where is the nearest DHL Drop Box or Drop Off facility?
Option 1: Click here to use DHL's "Locations" application.
Option 2: Call us at 1-888-278-0414.

How can I schedule a pickup of my DHL package?
Option 1: Call us at 1-888-278-0414.

How can I order additional shipping supplies?
Option 1: Click here to order shipping supplies.
Option 2: Call us at 1-888-278-0414.
We pre-print your airbills with all of Glidewell Laboratories' information to help avoid incorrect billing.

How can I track my shipment?
Option 1: Click on the "My Account" button. Registered users can track cases by using our On-Line Case Information. Simply find the patient and click on the DHL button which will direct you to your tracking result.
Option 2: Call us at 1-888-278-0414.

I was billed by DHL for a shipment that I sent you. How can I have this rebilled?
Do not pay the invoice from DHL. Call Linly Ho (1-888-278-0414 ext. #656, fax 1-800-599-9564) and forward the invoice to Glidewell Laboratories. You will receive a letter with a reference number after we rebill the invoice.

If you have a comment or suggestion regarding packaging, please e-mail us at mail@glidewelldental.com
or call 1-888-278-0414, extension #656.